Insights on Ethics, Communications, & Leadership
A repository of strategic counsel, industry analysis, and case studies for healthcare and communications leaders. We believe in open-sourcing our methodology and showcasing lived experience to help health innovators build trust and lead with genuine understanding.
Consumer Health
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Caregiver Experience
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Digital Health
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Health IT
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Health Policy
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Leadership
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Nutrition
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Patient Experience
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Pharma & BioTech
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Workforce Development
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Consumer Health ⟩ Caregiver Experience ⟩ Digital Health ⟩ Health IT ⟩ Health Policy ⟩ Leadership ⟩ Nutrition ⟩ Patient Experience ⟩ Pharma & BioTech ⟩ Workforce Development ⟩
Case Study: Combatting Misinformation with Ethical Communication Standards
Learn how we drafted professional ethical standards to combat medical misinformation, providing principled strategic counsel for the PR industry.
Case Study: Modernizing Media Credentialing for Digital Influencers
Explore how we established an ethical framework for digital influencers at health-tech events, expanding media reach while protecting patient trust.
Case Study: Elevating Data Storytelling for C-Suite Health IT Leaders
Learn how we transformed stagnant health-tech data into compelling stories for C-suite leaders, building market authority through strategic communications.
Communicating as PR Pros About Telemedicine
Learn how healthcare PR professionals use the Journalist's DNA methodology to highlight the convenience, policies, and patient benefits of health-tech and telemedicine.
Case Study: Rapid Telehealth Deployment During a Global Health Crisis
Discover how rapid, strategic healthcare PR empowered clinicians during a crisis, providing clear telehealth guidance to protect patient outcomes.
Case Study: Humanizing Internal Communications Across a Distributed Workforce
Discover how our Journalist's DNA storytelling approach humanized internal communications, bridging geographical divides for a distributed workforce.
Case Study: Navigating Federal Transparency Mandates
Explore how our strategic counsel navigated federal transparency mandates, using factual storytelling to educate consumers and build corporate reputation.
Case Study: Rebuilding Digital Health Infrastructure After a Climate Disaster
See how our strategic communications counsel helped a health IT association highlight EHR recovery, building trust and improving patient outcomes.
About The Author
Joyce Lofstrom, MS, APR, Fellow PRSA, is more than a communications consultant; she is a Seasoned Guide for leaders navigating the complexities of healthcare. With a career spanning over 35 years—including 16 years leading communications during the health IT revolution—she offers an insider’s perspective that few can match.
Her approach is shaped by a profound duality: she is a master of the profession, holding its highest honor as a Fellow PRSA, and she is a survivor. Having navigated breast and thyroid cancer, Joyce understands the healthcare system not just as a market, but as a lived experience. This resilience ensures that her counsel is always grounded in empathy, bridging the gap between corporate objectives and the patient reality.