Insights on Ethics, Communications, & Leadership
A collection of strategic counsel, industry analysis, and case studies for healthcare and communications leaders. We believe in open-sourcing our methodology and showcasing lived experience to help health innovators build trust and lead with genuine understanding.
Consumer Health
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Caregiver Experience
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Digital Health
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Health IT
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Health Policy
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Leadership
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Nutrition
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Patient Experience
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Pharma & BioTech
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Workforce Development
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Consumer Health ⟩ Caregiver Experience ⟩ Digital Health ⟩ Health IT ⟩ Health Policy ⟩ Leadership ⟩ Nutrition ⟩ Patient Experience ⟩ Pharma & BioTech ⟩ Workforce Development ⟩
Case Study: Humanizing Internal Communications Across a Distributed Workforce
Discover how our Journalist's DNA storytelling approach humanized internal communications, bridging geographical divides for a distributed workforce.
Case Study: Navigating Federal Transparency Mandates
Explore how our strategic counsel navigated federal transparency mandates, using factual storytelling to educate consumers and build corporate reputation.
About The Author
Joyce Lofstrom, MS, APR, Fellow PRSA, is more than a communications consultant; she is a Seasoned Guide for leaders navigating the complexities of healthcare. With a career spanning over 35 years—including 16 years leading communications during the health IT revolution—she offers an insider’s perspective that few can match.
Her approach is shaped by a profound duality: she is a master of the profession, holding its highest honor as a Fellow PRSA, and she is a survivor. Having navigated breast and thyroid cancer, Joyce understands the healthcare system not just as a market, but as a lived experience. This resilience ensures that her counsel is always grounded in empathy, bridging the gap between corporate objectives and the patient reality.